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Testimonials
Cleanup and Restoration Management Testimonials.
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Wednesday, August 31, 2016

"CTR was very responsive, from coming out right away to assess the damage to checking on the drying status each day. Their initial review was very thorough (the other company we quoted didn't even go in the crawl space to assess additional damage) and recommendations were made to remedy the situation. Each person that came over was friendly." - Kelly Thiel

Posted by cheri at 8/31/2016 3:51:00 PM
Thursday, August 25, 2016

"Our family went on an extended vacation in mid July only to come home the first week in August to a flooded crawl space. I contacted CTR that same evening and had a guy named Nick come out that night to start the process of clearing out the water. Nick was very professional and personable throughout the process. We had a small hiccup with a failed sub pump but Nick made a run to the shop around midnight to get another one to start the drying out process of our crawl space, he was very apologetic about the equipment issue and remained very professional. After a couple days Nick and his coworker, Dave (who was also great) got everything to a point to hand it off to the CTR manager/estimator, Jim Grindall. Jim and his son Rob came out and walked my wife and I through the process and what to expect, it was very helpful and appreciated considering how stressful the situation had been on us. Both Jim and his son Rob were very professional and attentive to our families needs, they were great with communication, anytime I called or texted they either answered or got back to me within the hour, great customer service. In a tough situation we had a great team of experts that really helped get us through the process, I would recommend this company to anyone, if you get Jim Grindall as your estimator he is a pleasure to work with." - Tom Blanchard

Posted by cheri at 8/25/2016 9:27:00 AM
Monday, August 15, 2016

"I was routed to CTR via an insurance claim and I am glad I was. Beau coordinated with me and I always felt like I was in the loop, appraised of important timelines, and aware of the overall status of the project. The work was completed in a timely manner and it looks great. All debris was removed from my home and I was left with a great looking new roof. Very satisfied." - Colin Washburn

Posted by cheri at 8/15/2016 9:55:00 AM
Thursday, August 11, 2016

"My experience with CTR was fabulous! Beau Leeper and his crew were amazing. They were extremely thorough and kept the work area very clean. Not only did they respect my home but they also respected my position as a single mom and were sure to be up front and honest with me in regards to any related costs to the flood, no surprises. There were times were I was very anxious or nervous about something and I would call and Beau would be here in a matter of minutes with the answer or explanation to ease my concerns. He went out of his way on several occasions to be sure he could be here when I was available. This experience was completely different then the experience I had with one of the local competitors who made me feel very unimportant and that I was small income compared to the other jobs they had going on. CTR was absolutely top notch and I would call them again, though hopefully I don't need to, and I would recommend them to any friend or family member......I actually already have! Thank you again CTR for the wonderful experience! " - Shanda Fortenberry
 

Posted by cheri at 8/11/2016 9:59:00 AM

"Very good communication. CTR made a very stressful situation (garage fire), much more manageable. very professional and timely. I would recommend them to anyone who has a large and otherwise overwhelming problem that needs done." - Phillip Vincent

Posted by cheri at 8/11/2016 9:30:00 AM
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